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National Lottery app down as hundreds unable to access service

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National Lottery app down as hundreds unable to access service

The National Lottery has been hit by a technical issue

The National Lottery app appears to be down
The National Lottery app appears to be down(Image: No credit)

Frustrated Lotto players have been left fuming as the National Lottery app has stopped working. Down Detector, a website which monitors site outages, has been inundated with reports from users unable to access the lottery app.

Those trying to visit the main page of the site are met with an apology, explaining National Lottery online services are “temporarily unavailable” and asking for patience. The notice on the site states: “Our online services are temporarily unavailable. Sorry about that we’ll get you back in the game as soon as possible.”


Meanwhile, app users are met with a message advising them to adjust their internet settings and directing them to the National Lottery’s official website.

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The app’s message reads: “Sorry, our app is unable to load for you. It could be a parental block is set with your Internet Service Provider. This would prevent you from accessing gambling websites and apps. Please update your settings and then reload the app. If this fails, please visit our website to play.”, reports the Mirror.


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According to Down Detector’s maps, the bulk of the complaints have originated from London, with Manchester not far behind. Reports are also emerging from various other parts of the country, highlighting the widespread disruption caused by the outage.

Following a busy Wednesday for the lottery, which saw the release of numbers for a whopping £7.3 million jackpot, and ahead of another draw tonight, there have been some technical issues. The September 18 draw resulted in Brits bagging a variety of smaller prizes, with no one hitting the top jackpot after the winning numbers were announced.

The lucky numbers were 07, 20, 33, 50, 51, and 57, with the bonus number being 44. Although no players managed to bag the maximum total, one fortunate individual did win £1 million.


Map charts where reports are being made by people unable to access the National Lottery app
Map charts where reports are being made by people unable to access the National Lottery app(Image: No credit)

This was achieved by matching five out of six numbers and the bonus ball. Two other people won smaller amounts, with one person pocketing £350,000 for matching five out of five numbers in the Lotto Hotpicks which uses the same numbers.

Another player walked away with £13,000 by matching four out of five numbers. No-one managed to claim the top £500,000 prize in Wednesday’s Thunderball draw, which is only up for grabs for those who can match five numbers and the Thunderball. However, one Brit did win the £5,000 prize for matching five numbers.

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